| Lesson Code | Course Name | Class | Credit | Lesson Time | Weekly Lesson Hours (Theoretical) | Weekly Lesson Hours (Practice) | Weekly Class Hours (Laboratory) |
|---|---|---|---|---|---|---|---|
| BK 2291 | Business communications | Үшінші курс | 5 | 150 | 1 | 2 | - |
The discipline considers communication processes in the organization, communication with people, team dynamics and effective teamwork. In the process of studying the discipline, students acquire the skills of conducting business negotiations, forming an approach to the processes taking place in business. Learn how to write a letter in the field of business communication, find, analyze, process information. Master the ethical principles of effective business communication.
Мanagement in small business.
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Work in group, problem solution essay, task-based learning method, brainstorming, dialogue building, communicative method
| 1 | LO 1- is able to form their fundamental methodological elements based on the study of the theoretical and methodological bases of the communication process in business; |
| 2 | LO 2- knows the communication process, its structural models and main elements, definitions, concepts, principles that reveal the content of the course; |
| 3 | LO 3- by analyzing the situation of the communication service in the organization, he knows its features; |
| 4 | LO 4- learns ways to eliminate communication process barriers, development of information and communication technologies; |
| 5 | LO 5- knows ways to stimulate communication and work in solving specific goals of the organization; |
| 6 | LO 6- By forming a quality management system, the organization can implement the business process, protect the rights of personnel to information, freedom of choice and freedom of action. |
| Haftalık Konu | Evaluation Method | |
|---|---|---|
| 1 | The role of business communication in management and its types | Ауызша және жазбаша |
| 2 | Communication process in business | Ауызша және жазбаша |
| 3 | The main characteristics, stages and stages of the information system in enterprises | Ауызша және жазбаша |
| 4 | Obstacles of the business communication process | Ауызша және жазбаша |
| 5 | Verbal methods of giving and receiving information | Ауызша және жазбаша |
| 6 | Non-verbal communication in business | Ауызша және жазбаша |
| 7 | Media advertising technology | Ауызша және жазбаша |
| 8 | Analysis of information systems in enterprises | Ауызша және жазбаша |
| 9 | Analysis of the communication system of the Republic of Kazakhstan | Ауызша және жазбаша |
| 10 | Advertising is the driving force of the mass media economy | Ауызша және жазбаша |
| 11 | Development of information and business communication technologies | Ауызша және жазбаша |
| 12 | A way to eliminate barriers to business communication processes in enterprises | Ауызша және жазбаша |
| 13 | Media and public relations | Ауызша және жазбаша |
| 14 | Peculiarities of public and organizational communication | Ауызша және жазбаша |
| 15 | Direction of organization of business communication in foreign countries | Ауызша және жазбаша |
| PÇ1 | PÇ2 | PÇ3 | PÇ4 | PÇ5 | PÇ6 | PÇ7 | PÇ8 | PÇ9 | PÇ10 | PÇ11 | PÇ12 |
|---|
| Textbook / Material / Recommended Resources | ||
|---|---|---|
| 1 | Kuratko, Donald F. Entrepreneurship: theory, process, practice/ DF Kuratko aud. M. Kystaubaeva [et al.]. - 10th edition. - Astana: 'National Translation Bureau', 2018. - 479 pages. | |
| 2 | Fedotova M.G. Communication management. Study guide. Publishing House of Omsk Polytechnic University. 2017 -180 s. | |
| 3 | Bove, Courtland L. Modern business communication [aud. A. Kuanyshbekova; take responsibility M. Bisenbaeva]. - Chapter 14. - Almaty: 'National Translation Bureau', 2019. - 735 p. | |
| 4 | Elshibaev, R.K., Kulembayeva, F.M. Organization of small and medium-sized businesses: Educational tool. - Almaty: Economy, 2016. - 172 p. |